Alpha Tech Business solution
ALPHA business solutions package comprises of three services that are guaranteed to help the small and medium businesses improve their brand visibility, business operations, and professional image to their customers at a discounted rate. ALPHA business solutions package includes:
What We Offer
- SMAT Number: A SMAT Number provides your business with an easy-to-remember phone numbers that uniquely identify the name of your business, product, or service. For instance, 0700-00-YOUR-BUSINESS. So now your business name can be your phone number and be linked to your existing phone line.
- Interactive Voice Response: The IVR is a 60-second pre-recorded auto-receptionist that directs your customers to your various products, services and departments using their phone keypad. It gives you the option to automatically redirect your call to your preferred department or person (e.g., Press 1 for support, press 2 for Finance, press 3 for inquiries).
- Integrated Voice Messaging: This is a 60-second pre-recorded voice message of your company’s promotional message that will be played as the caller ring-back tune. It is a tool for advertising promos and your company mandate while a customer is on-hold.
Frequently Asked Questions
It takes 24 hours after payment has been confirmed.
Yes, you can be reached.
No, however you need to pay an annual subscription fee to maintain your SMAT number and keep it active.
No, SMAT numbers work on existing SIM cards
You can mask up to 10 numbers.
Yes, you can call out using your SMAT number but the recipient will not see your SMAT number on caller ID. They will see the masked line.
Yes, you can.
You can request for your call records by calling 0700ALPHATECH
No, the caller will see the translating digits only.
Yes you can if your desired number is available and this service is free of charge
No. You can opt to add a masked line from a different mobile operator under your SMAT number to ensure continuity of service
Your SMAT number service will be disconnected if payment is not received on the due date. We will make attempts to remind you to make payment
Please send your questions to SMEHelpdesk@fcmb.com