Alpha MSME Business solution
Alpha Tech Business Solution Package
The business package is an annual subscription service developed by Alpha Technologies Limited and is geared towards small and medium businesses who seek to optimize their brand credibility, significantly increase customer telephone traffic and ultimately improve profit.
The business solution package comes with the following 3 services
- SMAT Number: A SMAT Number allows you brand your business phone number using an easy to remember alphanumeric number that your customers will never forget, for instance 0700-00-WAKANOW.
- Interactive Voice Response: The IVR is an auto-receptionist linking your customers to your various products, services and departments using your phone keypad.
- Integrated Voice Messaging: A voice-recorded caller tune for advertising promos and your company mandate while a customer is on-hold.
Some other benefits of Alpha Tech Business Solution package:
- SMAT number: allows you to choose a customized number unique to your brand. Eg. 0700-00FCMB, 0700-00BEAUTY, 0700-00NURSE etc.
- Interactive voice response: this gives you the option to automatically redirect your call to your preferred department or person (e.g. Press 1 for support, press 2 for Finance, press 3 for inquiries)
- Integrated voice messaging: this is a 60-second pre-recorded voice message of your company’s promotional message that will be played as the caller ring-back tune