Alpha Tech Business solution
The Alpha Tech Business Solution is geared towards small and medium businesses who seek to optimize their brand’s credibility, significantly increase customer telephone traffic and ultimately improve profit. This service is developed by Alpha Technologies Limited.
What We Offer
- SMAT Number: A SMAT Number allows you brand your business phone number using an easy to remember alphanumeric number that your customers will never forget, for instance 0700-YOUR-BUSINESS. It allows you to choose a customized number unique to your brand.
- Interactive Voice Response: The IVR is an auto-receptionist that links your customers to your various products, services and departments using your phone keypad. It gives you the option to automatically redirect your call to your preferred department or person (e.g. Press 1 for support, press 2 for Finance, press 3 for inquiries).
- Integrated Voice Messaging: A voice-recorded caller tune for advertising promos and your company mandate while a customer is on-hold. This is a 60-second pre-recorded voice message of your company’s promotional message that will be played as the caller ring-back tune.